私隱政策聲明

確進醫療集團有限公司 (“本公司”)致力保障閣下之私隱。

持有的個人資料類別

當閣下瀏覽本網站時,本網站需傳送“曲奇檔案”至你的電腦。"曲奇檔案"是一種用於收集個人資料如姓名、身份證 / 護照、電郵、住址、電話號碼、信用卡以及其他資料,使我們瞭解用戶的喜好,以改善你瀏覽網站的體驗。如閣下未能提供有關資料,本公司可能無法為閣下提供服務。

收集個人資料之用途

我們可能將已收集或將收集之個人資料用作兩種用途:強制性及自願性用途。若個人資料用作強制性用途,如你希望我們提供你申請的服務,你必須向我們提供你的個人資料。如個人資料只用作自願性用途,我們會索取你的同意,你可以告知我們不要將你的個人資料用作該用途,我們將不會使用你的個人資料作該用途。

你必須提供個人資料的強制性用途包括:

1.      確認閣下的身份;
2.      向閣下提供適當之醫療及有關服務;
3.      處理賬單及閣下/ 閣下的僱主及保險公司 (如適用) 的付款;
4.      向閣下追討任何拖欠賬款;
5.      處理及跟進閣下作出的查詢及投訴;
6.      符合根據任何適用法例作出披露的規定;
7.      用作處理及跟進有關客戶查詢及相關事宜;
8.      向閣下發送行政通訊,例如有關閣下在本公司開立的任何賬戶或本私隱政策日後的變更的資料;
9.      本公司的內部業務和行政目的;
10.    以確定閣下的欠款或結餘;
11.    以確保閣下履行責任,包括但不限於向閣下或擔保人追收未償還款項;
12.    任何與上述有關之用途。

只屬自願性質提供個人資料的用途包括:

1.      向閣下發送有關本公司產品和服務的直接促銷、促銷資訊及/或材料及/或優惠及最新消息;
2.      向閣下發送有關本公司的附屬公司、母公司、聯營公司及相關聯公司及連同本公司的關聯實體或業務夥伴所提供的產品/服務的將來市場銷售用途及/或聯合推廣;及
3.      進行顧客及服務調查。

直接促銷通告

我們擬使用您的個人資料,包括所搜集的姓名、住址、電話號碼、電郵及其他聯絡資訊,以直接郵件、電郵、電話通話及SMS銷售通訊方式,提供我們或我們業務夥伴的最新消息、促銷、優惠、項目或與我們的附屬公司、母公司、聯營公司及相關聯公司及連同本公司的關聯實體或業務夥伴所提供的產品/服務的將來市場銷售用途及/或聯合推廣,此等促銷有關以下類別的產品及服務:服務計劃(包括中西醫、牙科及專科) 、健康教育活動、醫療服務計劃、研討會/健康講座、診療活動、健康宣傳活動、社交網絡、媒體和公共關係。除非我們已得到閣下的同意(包括表示不反對擬作之用途),否則我們不會如上述使用閣下的個人資料。

在未得您同意的情況下,我們可能無法使用您的個人資料作直接促銷。如你並不允許及不同意我們將你的個人資料用作以上自願性用途,包括直接促銷,請於任何其他文件(若適用)內的拒絕空格內填上“√”號。

您也可在任何時間免費選擇拒絕接收我們的任何訊息和服務。我們提供以下拒絕渠道,讓你拒絕接收任何或所有上述類別的產品和服務(請註明): -

以郵寄通知

請寄往以下地址:

確進醫療有限公司

荃灣青山公路388號中國染廠大廈28樓


以電郵通知

請連同您的姓名電郵至 enquiry@qualigenics.com



我們收到您的要求後,您將會在7天內從我們的郵寄名單內刪除。

個人資料之披露

閣下由本公司所保存的資料將會保密。我們在收集你的個人資料時,將會:

1.      向你說明我們正在收集你的個人資料以及收集的用途(以本“私隱政策聲明”或獨立通知);
2.      給予你“否決”的機會(即限制我們使用有關的個人資料作某些指定用途);及
3.      說明我們如何儲存個人資料的方法,以及可供你查閱、更改及刪除已儲存個人資料的方法。

本公司可因滿足收集個人資料的目的或其直接目的向以下一些人士披露閣下的資料:

(1) 有關醫療中心向閣下提供服務之員工(包括但不限於護士、醫生、牙醫、中醫師、藥劑師及其他醫護專業人員);
(2) 任何代理、商承包商或第三方服務供應商,本公司就向閣下提供服務需要彼等之服務(如診斷、化驗或技術服務);
(3) 其他護士、醫生、牙醫、中醫師、藥劑師及其他醫護專業人員,如閣下需轉介予或轉介自該等人員;
(4) 閣下的僱主及為閣下提供醫療福利的任何保險公司(如必要);
(5) 任何收賬代理(如必要);
(6) 根據對本公司有約束力之任何法例或條例規定,本公司有義務向其披露有關資料之任何人士或實體;以及
(7) 任何政府及司法部門或監管機構。

查閱及更改個人資料

閣下有權:

1.      查詢本公司是否持有閣下的個人資料及有權查閱有關資料;
2.      更改任何不正確的資料;
3.      查悉有關本公司對於資料的政策及守則。

如欲索取或更正資料,請致函:

資料保護主任

確進醫療有限公司

荃灣青山公路388號中國染廠大廈28樓


你可要求我們從任何運作中的郵遞或分發名單中刪除你的資料。倘你須行使任何應有權利時,可按以下地址致函給我們,並在信封面上註明“保密”字樣。在提供或更正資料前,本公司可能採取合理的措施確認要求索取或更正資料人士的身份。根據個人資料(私穩)條例,本公司於處理索取資料的要求時,有權向客戶收取合理費用。

你的認許

當閣下使用本網站時,閣下同意我們按上列所述的私隱政策,收集並使用閣下的個人資料。

條款修改

本公司將會不時修改本私穩政策聲明。在私穩政策聲明作出修改後閣下繼續使用本網站,閣下即同意並接受這些已修改的私穩政策聲明約束。

Privacy Policy

 

Privacy Policy Statement

Qualigenics Medical Limited ("the Company") is committed to protecting your privacy.

Types of Data Collected
From time to time, it is or will be necessary for you to supply to the Company data such as your name, insurance account number, contact number, postal address, email address, HKID /passport number, birth date, gender, age, credit card number, bank account number, occupation, education, and personal interests etc.. This website may also place 'cookie' in your computer browser to collect information which may include, but not limited to, relevant login and authentication details as well as information relating to your activities and preferences across this website.

Failure to supply such data may result in the Company's being unable to realize your preferences or provide its services to you.

Purposes for which data are used

The purposes for which we may use the data collected or to be collected by the Company are divided into obligatory purposes and voluntary purposes. If the data is to be used for an obligatory purpose, you MUST provide the data to the Company if you want the Company to provide the services for which you are applying. If the data is only to be used for a voluntary purpose, the Company will obtain your consent and you can tell the Company not to use the data for that purpose and we will not do so.

Purposes for which it is obligatory for you to provide the data are:-
(1)   Verification of your identity;
(2)   Providing you with suitable medical treatment and related services;
(3)   Processing billing and payment from you/ your employers and insurers (if applicable);
(4)   Collecting any outstanding amounts from you;
(5)   Handling and following up enquiries and complaints made by you;
(6)   Meeting the requirements to make disclosure under any applicable law;
(7)   To process your requests or enquiries;
(8)   Do send you administrative communications, such as information about future changes to this Privacy Policy Statement;
(9)   For our internal business and administrative purposes; to assist in law enforcement purposes and to meet requirements imposed by law or for claims-related purposes;
(10) to determine amounts owed to or by you;
(11) to enforce your obligations, including without limitation the collection of amounts outstanding from you and those providing security for you;
(12) purposes relating thereto.

Purposes for which it is only voluntary for you to provide the data are:-
1. sending to you direct marketing, promotional information and/or materials and/or offers and news of the Company's  products and services,
2. sending you our future marketing purposes and/or joint promotion with our subsidiaries, holding companies, associated companies, affiliates or in conjunction with products/ services offered by our affiliates or business partners; and
3. conducting customer and service surveys.

Notice for Direct Marketing
The Company intends to use your personal data including your name, address, telephone numbers, email and other contact information provided above for marketing communications such as direct-mail, email, telephone calls and SMS containing news, promotions, offers, and events to be offered by us or by our business partners or future marketing purposes and/or joint promotion with our subsidiaries, holding companies, associated companies, affiliates or in conjunction with products/services offered by our affiliates or business partners in relation to the following classes of products and services: service programmes (traditional Chinese medicine, dental services & medical specialties), seminars/health talks, clinic activities and events, newsletters/other publications, health awareness campaigns and events, social networking, media and public relations.

Nevertheless, we may not use your personal information for direct marketing without your consent. If you do not allow and agree us to use the data for the voluntary purposes including direct marketing as listed above, please tick the opt-out checkbox when you fill in the Company’s forms and any other documents (if applicable).

We also provide opt-out channels for you to unsubscribe from receiving our information and service. Please inform us by mail or email below with your name, membership number and class(es) of products, services and/or subjects that you would like to opt-out:-

By Mail:  28/F., CDW Building, 388 Castle Peak Rd, Tsuen Wan


By Email:  enquiry@qualigenics.com


You will be removed from our mailing list within seven working days upon our receipt of your request.

We are committed to preserve high confidentiality of your personal data collected. All data will only be used exclusively for the Company, and will not be sold, traded or rented in any forms through any means to any other parties.

Disclosure of Personal Data
Data held by the Company relating to you will be kept confidential. In cases where the Company do collect the data from you, we will:

1. tell you (by way of this Privacy Policy Statement or by a separate notification) that the Company is doing so and the use that the Company will make of such data we collect;

2. where relevant, give you the opportunity to “opt out” (that is to restrict the uses the Company will make of such data); and

3. tell you how the Company will store the data and how you can review, change and delete the data the Company has stored.

The Company may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the data was collected provide such data to the following parties:

(1) Any of the medical centres operated by us and staff (including but not limited to nurses, doctors, dentists,TCM practitioners, pharmacists, and other health care professionals) who provide services to you at such medical centres;

(2) Any agents, contractors, or third party service providers if we need their services (such as clinical, laboratory, or technical services) in connection with services provided to you;

(3) Other nurses, doctors, dentists, TCM practitioners, pharmacists, or health care professionals, in the case of referrals from or to any of such professionals;

(4) Your employers and any insurers who are providing medical benefits to you (if necessary);

(5) Any debt collection agencies (if necessary);

(6) Any person or entity to whom we are obliged to make disclosure under the requirements of law; and

(7) Any government and judicial bodies or regulators.

Access and Correction of Personal Data

You have the right to:
1. check whether the Company holds any personal data relating to you and the right of access to such data;
2. require the Company to correct any data relating to you which is inaccurate; and
3. ascertain the Company's policies and practices in relation to personal data.

Request for access and correction of data and the kinds of data held should be addressed in writing to:

By Mail: 28/F., CDW Building, 388 Castle Peak Rd, Tsuen Wan


By Email:  enquiry@qualigenics.com


You may also request the Company to delete the data from any active mailing or distribution list. To exercise any of your rights, contact us at the address or email the Company marking your communication “Confidential”.

The Company may take reasonable steps to verify your identity before granting access or permitting corrections to your information. In accordance with the terms of the Ordinance, the Company has the right to charge a reasonable fee for the processing of any data access request

Your Consent
By being Discovery Bay Recreation Club Member and using this website, you consent to the collection and use of your information in accordance with this privacy policy statement.

Modification
The Company may modify this privacy policy statement from time to time at its discretion. By continuing to use this website following such changes to this privacy policy statement, you agree and accept to be bound by such modifications.